PAYMENTS & POLICIES

1. Payment Methods:

We accept various secure payment methods to ensure a smooth and secure shopping experience. Currently, we support payments through major credit/debit cards and other available payment gateways. All transactions are processed in accordance with industry-standard security measures to protect your financial information.

2. Digital Products:

Our store specializes in digital products tailored for musicians, including sample packs and mastering services. Upon successful payment, you will receive instant access to download links for your purchased digital products. Please ensure that you download your products promptly, as the links may have an expiration date.

3. Returns and Refunds (Digital Products):

Due to the nature of digital products, we do not offer returns or refunds once the product has been downloaded. We recommend carefully reviewing product details and descriptions before making a purchase. If you encounter any issues with your download, please contact our support team at [support@email.com] for assistance.

4. Mastering Services:

For our mastering services, you will receive detailed instructions on how to submit your tracks for mastering upon completing the purchase. Our team will work diligently to provide you with high-quality mastered tracks within the agreed-upon timeframe. Once the mastering process has begun, refunds for mastering services cannot be issued.

5. Licensing for Sample Packs:

Our sample packs come with specific licensing terms. Please review the licensing information provided with each sample pack to understand the terms of use, distribution, and any restrictions that may apply. Violation of licensing terms may result in legal action.

6. Customer Support:

If you have any questions, concerns, or encounter issues with your purchases, our customer support team is here to help. Contact us at [support@allenks.com.ar], and we'll respond as promptly as possible to assist you.

7. Privacy and Security:

Protecting your privacy and ensuring the security of your information is our priority. We adhere to strict privacy policies, and all transactions are secured using industry-standard encryption. For more details, please refer to our [Privacy Policy].

8. Updates to Policies:

We reserve the right to update or modify our Payments & Policies at any time. Any changes will be effective immediately upon posting on our website. It is your responsibility to review this section periodically to stay informed about any updates.

By making a purchase on our website, you agree to abide by these Payments & Policies. If you have any questions or require further clarification, please do not hesitate to contact us.

Thank you for choosing ALLEN KS for your musical needs!